Oppo is an app that takes a space of a friend and colleague. The intent of Oppo is to be a tool to help children in foster care to self-report live data during their home visits with social workers in a secure and safe maner.
Group: Huda, Debbie, Siri, Javier, and Maricio.
My role in this project was a UX researcher and designer
In this project, my team and I created a playful animated friend in a private way while capturing and creating a historical data set over time for the social worker that helps them recognize patterns.
Oppo's Interactive PrototypeSocial workers
I want to get self-reported data from children in foster care and learn more about their home environment.
Children
I want to communicate with their case worker in a safe and private manner but in a fun and playful way at the same time
Case managers
My goal with the app is to access notes taken during a case worker’s visit and get a data visualization overview of each client.
Secondary Research
-to learn what appropriate language to use for a specific age group, what colors are engaging to children
Moderated Remote Interview
- Different professionals that are familiar with the mission of the organization to receive insight on what include in the app from a design perspective and questionnaire.
Competitive analysis
- Learn how similar organizations process/collect their data.
Usability Test
- to see if children view the app as friendly and playful
- To gather feedback on how social workers use the app and if have any suggestions to approve it
Affinity diagramming
- to synthesize the data gathered and take the main point to implement in design practice
This is where OPPO’s meaning of friend really shines.
They’ll be able to choose from animals and heroes as their avatar
Change the color palette of the character
While cosmetics can be applied to the characters
Based on our interview with a professional:
we gathered a set of closed-ended questionnaire
We added an accessibility feature to give the child audio
description of questions as well as translation options have spoken by their chosen avatar
Easy Access to resources in the app
introducing accessibility features to translate the language for multilingual children
Audio description bc not all kids are in the same reading level
Color display theme (dark mode, colorblind mode, various text sizes)
Not having any guidelines besides the logo
Finding questions that are close-ended especially.
Lack of resources on how to structure the data visualization for social worker
Fully developed and functional games
Created a graph chart that would help summarize the trend of responses based on the emotions and give social worker an overview data visual of how visits when with each child during visits
Have badges and achievements available for the children when they play after questionnaire to keep them engaged and interested in the visits